Connectivity issues with Foxtrot server

Resolved
Resolved

We now consider this incident resolved but will continue monitoring

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Tim Proctor
Recovering

We believe we've identified the source of the issue and have taken steps to isolate it. The majority of services should now be restored and we are continuing to monitor the server closely.

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Rob Sinton
Identified

We've seen a reoccurrence of our earlier issue however we believe we've confirmed the source of the problem and we're currently working to resolve it.

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Rob Sinton
Recovering

We have identified the cause of the outage and have taken steps to prevent the issue temporarily

Avatar for Tim Proctor
Tim Proctor
Identified

We have identified connectivity issues with our Foxtrot server and we're working to resolve it.

Some customers will experience intermittent availability during this period.

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Tim Proctor
Investigating

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Tim Proctor
Began at:

Affected components
  • Customer Websites
    • SSN Foxtrot
  • Email
    • SSN Foxtrot
  • Hosting Portal