We've now resolved the incident. Thanks for your patience.
Our upstream provider reports that users should no longer be experiencing connectivity issues.
The network issues affecting our LON1 region have been mitigated. Users should no longer experience packet loss/latency, timeouts, and related issues...
An update from the upstream supplier
Our Engineering team has identified the cause of the issue impacting networking in the LON1 region and is actively working on a fix.
We're experiencing some network connectivity issues with several web applications due to an issue with one of our upstream providers. We'll continue monitoring the issue alongside them and provide updates as best we can.
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