Intermittent availability on a single shared server
The root drive on the impacted server has been restored to a recent backup. The server is now responding as expected and is available with all services restored. There is no data loss from this downtime expected.
We will continue to monitor this closely
A corrupted kernel appears to have developed. Our team are working to restore a server image from last night, validate functionality and move the data from the existing server across.
We expect to provide another update at 9:30
We are taking additional steps to recover service on the server impacted after a slower than expected recovery process.
We've fixed the core issue, and are waiting for things to recover.
Some people are experiencing problems with our service right now.. Please standby for further updates, and we'll be in touch as soon as we know more.
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Customer Websites
- SSN Foxtrot
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Email
- SSN Foxtrot
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